Frequently Asked Questions

I would like to sign up with Nanny Care. How do I get started?
Simply complete the Family Application and Agreement and fax it into our office. We will call you as soon as we receive it.

What are your fees?
We charge a $250 upfront fee with your application. Upon hire, our placement fee is 12% of one year's gross salary. For employment shorter than 90 days, the fee is 25% of the total gross salary paid to employee during employment.

What is included in your fee?
Every nanny that is registered with Nanny Care has had an in-person interview with our nanny councilor. The nanny fills out a 15 page nanny application & questionnaire. The application allows us to get to know her and her employment history. After she has completed the application, the nanny councilor will go over her work history as well as interview her personally. All nannies must have a minimum of 5 years experience and excellent references. In addition to screening the nannies, we offer a six-month replacement period, registration with Trustline (if the nanny isn’t registered already), updated CPR & First Aid for the nanny (if needed), drug screening, and a preliminary background check that incudes a residence history check, up to 2 county criminal checks, and a DMV report.

What happens after I send in my application?
After you sign up with us, we will call you to go over your application. We will then start sending you candidates who are looking for a position similar to the one you are offering. We like to have the candidates call you for a phone interview and from there you can set up an in person interview. Before you meet them, we will send you information on them. You will receive a copy of their completed references , a resume, and a letter stating why they are interested in your position. After you meet the nannies, you will need to call us and let us know which one(s) you liked and who you would like to hire. On the nanny you decide to hire, we will run a preliminary background checkon them, and have them return for a second meeting at our office to fill out the Trustline paperwork (if not already completed). At that time, we will sign her up for CPR and First Aid (if needed) as well as send the nanny to have her drug screening completed.

What is the average age of your nannies?
We have career nannies of all ages. Most of our nannies are in their mid-twenties, thirties and forties. We have some wonderful nannies that are married and have raised their own children, as well as some who are grandparents with extensive childcare experience.

Who are your candidates?
We represent only the most professional and experienced nannies in the nanny industry. All candidates registered with Nanny Care, must have a minimum of 5 years nanny or child care experience. All candidates registered with Nanny Care are U.S. citizens or are legal to work in the United States. All of our candidates speak English fluently as a native or second language. Most of our applicants have a university degree, teaching credential or are high school graduates at the very least. We do work with other reputable nanny companies in order to get you the best nanny candidates possible.

How many hours per day is a household employee expected to work?
On average a household employee will work eight to ten hours per day, however this is negotiable. We highly recommend that each family do a nanny work agreement with the nanny so that there is no miscommunication on what the exact hours and duties will be.

What makes your service different from the others?
There are several reasons to consider doing business with us.

1. We concentrate on you exclusively.
2. We treat all clients with the highest levels of confidentiality.
3. We can offer you the most personal service available, always paying attention to detail and your specific family’s values.
4. We care and go the extra mile.
5. We are selecting only the best candidates. We work with other nanny services to bring you only the top nanny candidates out there.
6. We are professional service with a professional staff who has over 10 years experience.
7. We have worked with high profile families and understand their needs.
8. We are here to help you after your nanny is hired.
9. We have no problem giving you our personal cell numbers so that you can reach us at any time.
10. We offer a full 6 month replacement policy.
11. We make sure the nanny has a preliminary background check in addition to Trustline. We also send our nannies to CPR and First Aid classes (if needed), and our nannies are always drug screened.

How long will it take me to find a nanny though your service?
It usually takes 1-6 weeks, depending on your schedule. It's best to start the process 2-4 weeks before you actually need somebody to begin working with you. After reviewing your needs, we will start sending candidates your way. We strongly encourage you to meet them right away, since they will be interviewing with other families too. It is important to let the nanny know if you are interested in her, and to let us know which nanny you like. Otherwise our candidate might be hired by someone else in the meantime.

What is your interview and reference checking process?
The checking process begins with an extensive face to face interview at our San Diego office. Shortly after, all references are contacted and verified. Once you decide you would like to hire one of our nannies, we will start the preliminary background check. This should only take 3-5 days to get back. Please click here to learn more about our extensive nanny screening process.

Is a household worker an employee? What taxes do I need to pay?
For further information please contact BreedLove and Associates at (888) BREEDLOVE.