Nanny Care Screening Process

All nannies come into our office for an in person 2-3 hour interview with one of our nanny councilors. The nanny fills out a 15 page nanny application, which allows us to get to know them and their employment history.  After they have completed the application, the nanny councilor will go over her work history as well as interview them personally. After the interview, our staff consults with each other. Approximately 75% of the nannies who make an application are rejected as unsuitable for our agency.

A critical part of our screening process is reference checking and work history. Our nanny councilor will personally check and transcribe each reference. Certain questions on our application are designed to ensure that the nanny’s references are actual employer references. It is very common for nannies to give phony references. The reference checking process gives us important information on how the nanny related to the children and family she previously worked for. Upon receiving all references, we will decide whether or not the nanny will be excepted. We only work with nannies with excellent work history and references. In addition, we will only send you nannies who have worked with your children's specific age group.

As soon as we are notified that you would like to hire a particular nanny, we will have the nanny come in a second time and register with Trustline. Trustline is a government background check that is required by law. It was established by the California Department of Children's Services and uses fingerprints to conduct a criminal background search, including a search of the child abuse registry throughout California. The FBI will conduct a national criminal records search as well. Keep in mind that you will need to fill out some paperwork as well, since you are her employer. We can make an appointment to meet with you, so that we can finish the Trustline paperwork and mail it in immediately. In addition to using Trustline, we will have another preliminary background check performed so that you have peace of mind while waiting for the Trustline results (these can take up to 3 months to get back). This check will perform a residence history check, 2 main county criminal checks, and a Department of Motor Vehicles report. We can usually get you these results within 3 days. In addition, if the nanny has not had CPR & First Aid completed or updated, we will pay for her to have that done. We also pay for the nanny to be drug tested before hire. This test will show if the nanny has any of the following in his/her system: marijuana, cocaine, pcp, ecstasy, opiates and amphetamines.

Our nannies must provide us with the following:

Minimum 5 Years Childcare Experience

Social Security Card
Valid Driver’s license & Auto insurance
Proof of residence
Proof of legal authorization to work in the U.S.
Educational diploma or certificate
A Polaroid
3 Work References
2 Personal References

Before Hire:

Proof of Trustline registration

Proof of current CPR & First Aid certification

A clear drug test